Shipping Information

US SHIPPING

UK SHIPPING

EU SHIPPING

FR / DE DELIVERY

REST OF THE WORLD

SERVICE

Standard

TIME

2 - 3 Working Days

CHARGES

FREE on all orders over £30

£3 on orders up to £30

SERVICE

Standard

TIME

5 - 10 Working Days

CHARGES

FREE on all orders over 50€

12€ on orders up to 50€

SERVICE

Standard

TIME

5 - 10 Working Days

CHARGES

FREE on all orders over 50€

5.99€ on orders up to 50€

Free Shipping

Please check the below table for the free shipping threshold and shipping lead time by state.

Destination	Shipping Time	Charges
Alabama	3 - 4 working days	Free on all orders of $70 or more $15 on orders under $70
Alaska	4 - 5 working days	Free on all orders of $150 or more $30 on orders under $150
Arizona	2 - 3 working days	Free on all orders of $60 or more $10 on orders under $60
Arkansas	3 - 4 working days	Free on all orders of $70 or more $15 on orders under $70
California	1 - 2 working days	Free on all orders of $60 or more $10 on orders under $60
Colorado	3 - 4 working days	Free on all orders of $60 or more $10 on orders under $60
Connecticut	4 - 5 working days	Free on all orders of $70 or more $15 on orders under $70
DC Washington	4 - 5 working days	Free on all orders of $60 or more $10 on orders under $60
Delaware	4 - 5 working days	Free on all orders of $60 or more $10 on orders under $60
Florida	4 - 5 working days	Free on all orders of $70 or more $15 on orders under $70
Georgia	4 - 5 working days	Free on all orders of $70 or more $15 on orders under $70
Hawaii	4 - 5 working days	Free on all orders of $150 or more $30 on orders under $150
Idaho	3 - 4 working days	Free on all orders of $60 or more $10 on orders under $60
Illinois	4 - 5 working days	Free on all orders of $70 or more $15 on orders under $70
Indiana	4 - 5 working days	Free on all orders of $60 or more $10 on orders under $60
Iowa	3 - 4 working days	Free on all orders of $80 or more $20 on orders under $80
Kansas	3 - 4 working days	Free on all orders of $60 or more $10 on orders under $60
Kentucky	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
Louisiana	3 - 4 working days	Free on all orders of $70 or more $15 on orders under $70
Maine	5 - 6 working days	Free on all orders of $80 or more $20 on orders under $80
Maryland	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
Massachusetts	4 - 5 working days	Free on all orders of $70 or more $15 on orders under $70
Michigan	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
Minnesota	3 - 4 working days	Free on all orders of $70 or more $15 on orders under $70
Mississippi	3 - 4 working days	Free on all orders of $80 or more $20 on orders under $80
Missouri	3 - 4 working days	Free on all orders of $70 or more $15 on orders under $70
Montana	3 - 4 working days	Free on all orders of $60 or more $10 on orders under $60
Nebraska	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
Nevada	2 - 3 working days	Free on all orders of $60 or more $10 on orders under $60
New Hampshire	5 - 6 working days	Free on all orders of $70 or more $15 on orders under $70
New Jersey	4 - 5 working days	Free on all orders of $70 or more $15 on orders under $70
New York	4 - 5 working days	Free on all orders of $70 or more $15 on orders under $70
North Carolina	4 - 5 working days	Free on all orders of $70 or more $15 on orders under $70
North Dakota	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
Northern Mariana	2 - 3 working days	Free on all orders of $70 or more $15 on orders under $70
Ohio	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
Oklahoma	3 - 4 working days	Free on all orders of $60 or more $10 on orders under $60
Oregon	3 - 4 working days	Free on all orders of $60 or more $10 on orders under $60
Pennsylvania	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
Puerto Rico	6 - 7 working days	Free on all orders of $150 or more $30 on orders under $150
Rhode Island	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
South Carolina	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
South Dakota	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
Tennessee	3 - 4 working days	Free on all orders of $70 or more $15 on orders under $70
Texas	3 - 5 working days	Free on all orders of $60 or more $10 on orders under $60
Utah	2 - 3 working days	Free on all orders of $60 or more $10 on orders under $60
Vermont	5 - 6 working days	Free on all orders of $80 or more $20 on orders under $80
Virginia	4 - 5 working days	Free on all orders of $70 or more $15 on orders under $70
Washington	3 - 4 working days	Free on all orders of $60 or more $10 on orders under $60
West Virginia	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
Wisconsin	4 - 5 working days	Free on all orders of $80 or more $20 on orders under $80
Wyoming	3 - 4 working days	Free on all orders of $80 or more $20 on orders under $80

Courier Information

All orders are shipped using UPS. Once you receive your order dispatch email, you will be able to track your order with the tracking number provided.

Sale Periods

During busier periods such as Sale, Black Friday and Christmas, delivery can take up to 10 working days.

Shipping Exclusions

We are sorry, we are currently unable to deliver to APO FPO & DPO addresses or any PO boxes.

Any orders placed to deliver to such addresses will not be fulfilled.

Courier Information

All orders are shipped using DPD. Once you receive your order dispatch email, DPD will be in contact with tracking information and delivery times.

DPO Addresses

We are sorry, we are currently unable to deliver to DPO addresses.

Sale Periods

During busier periods such as Sale, Black Friday and Christmas, delivery can take up to 7 working days.

EU Destinations

Austria, Belgium, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Portugal, Slovakia, Slovenia, and Spain.

Please note that we no longer deliver to Malta or the Canary Islands

For delivery to France or Germany, please see FR / DE Shipping.

Courier Information

All orders are shipped using DPD. Once you receive your order dispatch email, DPD will be in contact with tracking information and delivery times.

Sale Periods

During busier periods such as Sale, Black Friday and Christmas, our standard delivery times can extend up to an additional 3 working days.

Courier Information

All orders are shipped using DPD. Once you receive your order dispatch email, DPD will be in contact with tracking information and delivery times.

Sale Periods

During busier periods such as Sale, Black Friday and Christmas, delivery can take up to 10 working days.

Destination	Shipping Time	Charges
Australia	4 - 7 Working Days	Free on all orders of AU$100 or more AU$15 on orders under AU$100
Canada	3 - 4 working days	Free on all orders of CA$200 or more CA$35 on orders under CA$200
Croatia	2 - 6 working days	Free on all orders of HRK375 or more HRK80 on orders under HRK375
Cyprus	3 - 4 working days	Free on all orders of 100€ or more 20€ on orders under 100€
Czech Republic	2 - 4 working days	Free on all orders of Kč1300 or more Kč290 on orders under Kč1300
Denmark	2 - 3 working days	Free on all orders of Dkr380 or more Dkr80 on orders under Dkr380
Israel	3 - 5 working days	Free on all orders of ₪‌285 or more ₪‌45 on orders under ₪‌285
Hong Kong	3 - 5 working days	Free on all orders of HK$700 or more HK$100 on orders under HK$700
Russia	6 - 10 working days	Free on all orders of RUB10,000 or more RUB1,250 on orders under RUB10,000
Singapore	3 - 4 working days	Free on all orders of S$120 or more S$15 on orders under S$120
Sweden	2 - 5 working days	Free on all orders of Skr520 or more Skr110 on orders under Skr520
Switzerland	2 - 5 working days	Free on all orders of Fr.45 or more Fr.11 on orders under Fr.45
Taiwan	3 - 4 working days	Free on all orders of NT$2,400 or more NT$400 on orders under NT$2,400
Other countries (please see below)	Up to 10 working days	Free on all orders of £100 or more £10 on orders under £100

Other Destinations

Andorra, Bahrain, Bangladesh, Belarus, Bosnia & Herzegovina, Bulgaria, Georgia, Gibraltar, Hungary, Iceland, India, Indonesia, Jordan, Kazakhstan, Kuwait, Lebanon, Malaysia, Montenegro, New Zealand, Norway, Oman, Pakistan, Poland, Qatar, Romania, Saudi Arabia, Serbia, South Korea, Sri Lanka, Turkey, UAE, Ukraine and Vietnam.

At this time, we do not ship to any other regions.

Duties & Taxes

Orders shipped to destinations outside the UK, the USA and the EU may incur duties and taxes. At checkout we will calculate these costs and you will be able to pre-pay these, if you wish.

If you choose not to pay these fees at checkout, you will be asked to pay these once your order arrives in the delivery country.

Please note, Joseph Joseph Ltd is not liable for any additional import tax and / or duty charges issued by your country’s national import office to you. Any such charges are not levied or controlled by Joseph Joseph Ltd in any way.

Import duty and taxes vary from country to country and they also depend on the value of your order. If in doubt, please consult your country’s governmental or national import office website for further information.

Sale Periods

During busier periods such as Sale, Black Friday and Christmas, delivery can take up to 12 working days.

SERVICE

Standard

TIME

2 - 3 Working Days

CHARGES

FREE on all orders over £30

£3 on orders up to £30

SERVICE

Standard

TIME

5 - 10 Working Days

CHARGES

FREE on all orders over 50€

12€ on orders up to 50€

SERVICE

Standard

TIME

5 - 10 Working Days

CHARGES

FREE on all orders over 50€

5.99€ on orders up to 50€

Other Related Info

Returns Guarantee Contact Us

Free shipping available

Minimum 2-year guarantee across all orders

Free returns with Paypal