Contact Us
How to Contact Us
Phone
Call our team on +1 (315) 512 5955
Phone lines available:
Monday - Friday: 09:00 - 17:00 (EDT)
We are currently experiencing a high volume of customer contacts. Please be assured we will get to you as quickly as possible but this may take longer than usual. Thank you for your patience at this busy time!
We are currently experiencing a high volume of customer contacts. Please be assured we will get to you as quickly as possible but this may take longer than usual. Thank you for your patience at this busy time!
Monday - Friday: 09:00 - 17:00 (EDT)
We are currently experiencing a high volume of customer contacts. Please be assured we will get to you as quickly as possible but this may take longer than usual. Thank you for your patience at this busy time!
Customer Service Tips
If you are contacting us about a faulty product or wishing to make a guarantee claim, please email us with the following details:
Your order number or proof of purchase/receipt
Your phone number
A photo/video of the defective item(s)
The product batch code – More information on batch codes can be found here
Press & wholesale Contacts
