Contact Us

Customer Service Tips

If you are contacting us about a faulty product or wishing to make a guarantee claim, please email us with the following details:

Your order number or proof of purchase/receipt

Your phone number

A photo/video of the defective item(s)

The product batch code – More information on batch codes can be found here

This information will help us to resolve your query promptly.

Press & Wholesale Contacts

PR & Media
Email PR & Media
Wholesale & Trade
email Wholesale & Trade